Your Dedicated Payment Services and Support Team
Specialized Support Services
Your dedicated U.S.-based consultant is just a call, text, or email away. Providing top-notch customer support is our highest priority, with someone always available to assist you, day or night. Our payment services and support include:
PCI Compliance
We’ll help your business stay secure and meet industry standards by guiding you through compliance requirements, answering questions, and providing best practices to protect sensitive payment data.
Chargeback Assistance
Our dedicated support helps you handle disputes smoothly. Guiding you through the resolution process, we provide response templates and strategies to prevent future chargebacks and focus on safeguarding your business.
24/7 Phone Support
Help is always available when you need it, day or night. Our team is ready to assist with any questions or issues, ensuring your business runs smoothly around the clock.
Merchant Support
We provide responsive, expert assistance for all your payment processing needs. From setup and troubleshooting to transaction questions, we’re here to ensure smooth, seamless operations for your business.
We’re Here to Help
Text requests will be responded to via email
In Need of Additional Information?
At Platinum Relations, we are dedicated to exceeding your expectations. Our team goes the extra mile to ensure your needs are met with the utmost care and attention, providing solutions tailored precisely to your goals. For any additional information, please don’t hesitate to reach out to us.
